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flydubai Cargo goes paperless

Airline’s Cargo division has signs electronic airway bill agreement with IATA

Dubai-based flydubai’s Cargo division has begun implementing electronic airway bills (e-AWB) throughout its operations.

The new initiative aims to reduce the amount of paperwork needed for cargo deliveries, while streamlining the process between different entities.

Commenting on the new agreement, flydubai’s Vice President - Cargo, Mohamed Hassan explained, “Switching to electronic airway bills is an important milestone in the history of flydubai’s Cargo operations. With cargo deliveries often requiring 20 or more paper documents each, the new initiative keeps our costs at a minimum, allowing us to be more productive, more reliable and deliver orders with greater accuracy.”

flydubai Cargo, which began operations in 2012, transports a range of goods including perishable items, textiles, electronics, courier items, pharmaceuticals and general cargo. The Cargo Division has been successful in its first year of operations with an average of 3,200 tonnes of cargo transported each month, a considerable increase on predicted figures. flydubai’s services have also provided a much needed Cargo option for underserved markets. flydubai Cargo services operate to more than 68 stations across its network, while offering more than 150 stations through its interline agreements with other airlines.

“flydubai’s implementation of electronic airway bills is another example of our commitment to provide an innovative and reliable service for our freight forwarders who have signed a multilateral agreement with IATA.”

"90% of all airway bills issued by flydubai are electronic, significantly higher than the current industry average of 29.5% emphasising flydubai’s support of this IATA’s initiative. We look forward to continuing to provide a simpler, accessible and efficient operation for our customers in previously underserved markets,” Hassan added.

For enquiries about flydubai Cargo, call +971 4 603 3772 (lines are open from 8am to 5pm Sunday-Thursday). Local contact numbers for points across the network are listed in the cargo section on flydubai Cargo can be contacted by email on

About flydubai

From its home in Dubai, flydubai has created a network of more than 90 destinations and over the next decade the airline will see its fleet grow by up to 237 aircraft. Since commencing operations in June 2009, flydubai has been committed to removing barriers to travel, creating free flows of trade and tourism and enhancing connectivity between different cultures across its ever-expanding network.

flydubai has marked its journey with a number of milestones that represent the scale of the ambition planned for the airline:

  • An expanding network: Created a network of more than 90 destinations in 47 countries across Africa, Central Asia, the Caucasus, Central and South-East Europe, the GCC and the Middle East, and the Indian Subcontinent.
  • Serving underserved markets: Opened up more than 71 new routes that did not previously have direct air links to Dubai or were not served by a UAE national carrier from Dubai.
  • An efficient single fleet-type: Operates a single fleet-type of 59 aircraft including Boeing 737 MAX 8, MAX 9 and Next-Generation Boeing 737-800 aircraft.
  • Record-breaking orders: Placed the largest single-aisle aircraft orders in the region at the 2013 and 2017 editions of the Dubai Airshow.
  • Enhancing connectivity: Carried more than 70 million passengers since it began operations in 2009.

For all our latest news, please visit the flydubai Newsroom.

Dubai Aviation Corporation, trading as “flydubai”,
Dubai International Airport,
PO Box 353,

For enquiries relating to your booking, please call the Contact Centre on +971 600 544 445