flydubai

flydubai offers passengers free global cover for COVID-19

The Dubai-based carrier’s new service covers COVID-19 health expenses and quarantine costs and offers passengers more confidence and peace of mind on their travel journey

Tuesday, September 1, 2020 — Dubai-based airline flydubai has announced today that passengers booking with flydubai for travel between 01 September and 30 November 2020 will automatically receive free global cover for COVID-19.

The new service covers passengers’ health expenses and quarantine costs if diagnosed with COVID-19 during their trip and is valid for 31 days from the time they take their first flight on their itinerary. The service enables passengers to benefit from coverage for their medical expenses up to EUR 150,000 and quarantine costs up to EUR 100 per day for 14 days.

Hamad Obaidalla, Chief Commercial Officer at flydubai said: “The safety of our passengers and crew remains our highest priority. The new COVID-19 cover we are offering to our passengers will encourage more people to travel with ease of mind knowing that they will be looked after at every step of their journey. We see the demand for travel starting to increase as more countries gradually lift restrictions on international travel. Safeguarding the passenger journey with added precautions and enhanced procedures will help to stimulate the flow of trade and tourism globally.”

The service is valid for all bookings done through flydubai.com, the flydubai mobile app, the flydubai Customer Centre or Travel Shops, the Holidays by flydubai portal, travel agents or any of flydubai’s travel partners.

flydubai COVID-19 Cover Assistance claims are managed by NEXtCARE Claims Management LLC (NEXtCARE), who provide around the clock assistance for passengers who need it and can be only contacted via these channels:

 

International phone number: +971 4 270 8577

WhatsApp: +971 56 358 9937

Email: flydubai@nextcarehealth.com

 

flydubai’s passenger experience has been redesigned to enable travel in a safe environment that minimises crew and passenger contact. Passengers are required to make sure that they are up to date with the regulations from the IATA Travel Centre for their whole journey, and follow the guidance issued by the authorities and the airline.

 

To know more about flydubai COVID-19 cover, please visit:

https://www.flydubai.com/en/plan/covid-19-cover

 

To know more about the resumption of flydubai flights, please visit:

https://www.flydubai.com/en/flying-with-us/resumption-of-flights

About flydubai

From its home in Dubai, flydubai has created a network of more than 125 destinations served by a fleet of 88 aircraft. Since commencing operations in June 2009, flydubai has been committed to removing barriers to travel, creating free flows of trade and tourism and enhancing connectivity between different cultures across its ever-expanding network.

flydubai has marked its journey with a number of milestones:

An expanding network: Created a network of 126 destinations in 55 countries across Africa, Central Asia, the Caucasus, Central and South-East Europe, the GCC and the Middle East, South Asia and South-East Asia.

Serving underserved markets: Opened more than 90 new routes that did not previously have direct air links to Dubai or were not served by a UAE national carrier from Dubai.

An efficient single fleet-type: Operates a single fleet-type of 88 Boeing 737 aircraft and includes: 29 Next-Generation Boeing 737-800, 56 Boeing 737 MAX 8 and 03 Boeing 737 MAX 9 aircraft.

Enhancing connectivity: Carried more than 100 million passengers since it began operations in 2009.

 

For all our latest news, please visit the flydubai Newsroom.

flydubai
Dubai Aviation Corporation, trading as “flydubai”,
Dubai International Airport,
PO Box 353,
Dubai,
UAE

If you would like to get in touch with the flydubai Press Office, please email us at:
news@flydubai.com.
Arabic media enquiries: +971 4 603 3584
English media enquiries: +971 4 603 3073

For enquiries relating to your booking,
please telephone the Contact Centre
on (+971) 600 544 445.

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