flydubai, the Dubai-based carrier, was named the Best Low-cost airline serving the Middle East at this year’s Business Traveller Middle East Awards which was held virtually. Voted by the public and readers of the magazine, the recognition reflects flydubai’s ability to deliver convenient and reliable travel services in a safe and measured way during an unprecedented time for the aviation industry.
Following the temporary suspension of passenger operations in March 2020, flydubai focused its efforts on operating all-cargo flights to enable the movement of essential goods and supporting governments and authorities with their repatriation efforts. With the resumption of its scheduled services from 07 July, flydubai redesigned its entire passenger experience to enable travel in a safe environment that minimises crew and passenger contact. The airline has introduced COVID-19 cover to encourage more people to travel with ease of mind and has also partnered with local health providers to offer passengers PCR testing at special rates.
Ghaith Al Ghaith, Chief Executive Officer at flydubai, commented on the occasion: “We are pleased to be named Best Low-cost airline serving the Middle East for the fourth time in five years by Business Traveller Middle East. It demonstrates the hard work of the flydubai team and is a recognition by our passengers of what we have done during a challenging year for aviation. Working together, all stakeholders in the travel industry have a role to play and we remain committed to adding more flights and frequencies to our network to enable more people to realise the opportunity to travel.”
flydubai currently operates to 40 destinations across its network in Africa, Central Asia, Europe, Indian Subcontinent and the Middle East.