flydubai
Travel Update 20 April 2024

Travel Update 20 April 2024

flydubai has returned to operating its full flight schedule from Terminal 2 and Terminal 3 at Dubai International (DXB). Our focus over the coming days continues to be on our passengers whose travel plans have been impacted.

Travel update:

  1. Passengers who booked via flydubai.com and whose bookings were cancelled have been contacted via email for their refund or rebooking options.
  2. Passengers who have booked through a Travel Agent are advised to contact them directly for their refund or rebooking options.
  3. Passengers due to travel are advised to check the flight status on flydubai.com.
  4. Passengers are advised to update their contact details via the Manage Booking section of flydubai.com.
  5. Passengers are advised to check in online before they leave for the airport.
  6. Passengers who have attempted to request a refund or rebook travel online and have not been able to do so can contact our Call Centre, send an email to letstalk@flydubai.com or get in touch with us on social media.
  7. For enquiries that are not related to the disruption and are not immediately urgent, please consider contacting our customer service team in a couple of days.

For the latest updates please visit:

flydubai Newsroom: https://news.flydubai.com/

Travel Updates on flydubai.com: https://www.flydubai.com/en/help/operational-updates/

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About flydubai

From its home in Dubai, flydubai has created a network of more than 125 destinations served by a fleet of 88 aircraft. Since commencing operations in June 2009, flydubai has been committed to removing barriers to travel, creating free flows of trade and tourism and enhancing connectivity between different cultures across its ever-expanding network.

flydubai has marked its journey with a number of milestones:

An expanding network: Created a network of 126 destinations in 55 countries across Africa, Central Asia, the Caucasus, Central and South-East Europe, the GCC and the Middle East, South Asia and South-East Asia.

Serving underserved markets: Opened more than 90 new routes that did not previously have direct air links to Dubai or were not served by a UAE national carrier from Dubai.

An efficient single fleet-type: Operates a single fleet-type of 88 Boeing 737 aircraft and includes: 29 Next-Generation Boeing 737-800, 56 Boeing 737 MAX 8 and 03 Boeing 737 MAX 9 aircraft.

Enhancing connectivity: Carried more than 100 million passengers since it began operations in 2009.

 

For all our latest news, please visit the flydubai Newsroom.

flydubai
Dubai Aviation Corporation, trading as “flydubai”,
Dubai International Airport,
PO Box 353,
Dubai,
UAE

If you would like to get in touch with the flydubai Press Office, please email us at:
news@flydubai.com.
Arabic media enquiries: +971 4 603 3584
English media enquiries: +971 4 603 3073

For enquiries relating to your booking,
please telephone the Contact Centre
on (+971) 600 544 445.

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