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Welcome to OPEN, rewards by flydubai

Dubai-based carrier launches a simple and straightforward rewards programme open to everyone

flydubai today announced the launch of its much anticipated rewards programme “OPEN”. The programme is designed to make earning and spending reward points simple and straightforward, with no minimum balances or blackout dates.

flydubai, which was launched in 2009, has since redefined the way people travel around the region and continues to invest in innovation. Introducing ‘’OPEN” is another milestone in the carrier’s development as its network matures.

Commenting on the launch of the online rewards programme, Ghaith Al Ghaith, Chief Executive Officer of flydubai said: “We are committed to introducing product innovations that enhance the overall customer experience with flydubai. We’ve designed this rewards programme to be less restrictive and instantly rewarding. It is transparent and straight-to-the-point. That’s why we call it OPEN.”

“We are grateful for the more than 38 million passengers who have chosen to flydubai since our launch and this rewards programme is a great opportunity to give back to our customers and make their experience a more enjoyable one.”

“OPEN” is a straightforward rewards programme where members can earn reward points with every flydubai flight. Members can use their reward points to pay for flydubai flights, upgrades and optional extras for any trip, on any day, to any destination.

How it works, in a nutshell

Everyone joins the OPEN rewards programme online as an individual member, but can still team up with other individual members (family or friends) to form a Travel Club. Members will be able to manage all aspects of their membership account online, including printing out a virtual membership card for easy reference. In addition to signing up online, members can also join “OPEN” by calling flydubai’s Customer Centre (+971 600 54 44 45) or by visiting one of our Travel Shops in the UAE.

For every dollar (1 USD) members spend on their entire booking (excluding taxes and admin fee), members receive 1 OPEN reward point. Reward points can easily be redeemed for flydubai flights any day of the year with no minimum balances or blackout dates. Members earn reward points on pre-purchased checked baggage, food or even an extra legroom seat.

Frequent flyers over the course of a year could earn Gold membership status by earning the required number of tier points. As an OPEN Gold member, you can earn up to 10 times the number of reward points as earned by an OPEN member, enjoy a range of extra benefits including priority check-in at Business Class counters, access to the Business Lounge in Dubai International Terminal 2 and priority baggage handling.

flydubai will be partnering with hospitality, lifestyle and retail brands in the very near future. This will enable members of the programme to earn reward points with flydubai for their transactions with the selected partners.

Members based in the UAE can apply for a Dubai Islamic Bank credit card and earn “OPEN” rewards points on everything spent in the UAE or abroad.

For more information on OPEN, rewards by flydubai please visit: openrewards.flydubai.com

OPEN members: Call (+971) 600 544 445 or email to openmembers@flydubai.com

OPEN Gold members: Call (+971) 600 59 55 59 or email to goldmembers@flydubai.com

About flydubai

From its home in Dubai, flydubai has created a network of more than 90 destinations and over the next decade the airline will see its fleet grow by up to 236 aircraft. Since commencing operations in June 2009, flydubai has been committed to removing barriers to travel, creating free flows of trade and tourism and enhancing connectivity between different cultures across its ever-expanding network.

flydubai has marked its journey with a number of milestones that represent the scale of the ambition planned for the airline:

  • An expanding network: Created a network of more than 90 destinations in 48 countries across Africa, Central Asia, the Caucasus, Central and South-East Europe, the GCC and the Middle East, and the Indian Subcontinent.
  • Serving underserved markets: Opened up more than 65 new routes that did not previously have direct air links to Dubai or were not served by a UAE national carrier from Dubai.
  • An efficient single fleet-type: Operates a single fleet-type of 57 Boeing 737 aircraft. 
  • Record-breaking orders: Placed the largest single-aisle aircraft orders in the region at the 2013 and 2017 editions of the Dubai Airshow.
  • Enhancing connectivity: Carried more than 70 million passengers since it began operations in 2009.

For all our latest news, please visit the flydubai Newsroom.

flydubai
Dubai Aviation Corporation, trading as “flydubai”,
Dubai International Airport,
PO Box 353,
Dubai,
UAE

For enquiries relating to your booking, please call the Contact Centre on +971 600 544 445

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